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Trustpilot Reviews
Excellent 4.8/5
Frequently asked questions
I'm always here to help! Whether you have a question or just want to discuss my jewelry, I'm available every day of the week.
My hours: Mon - Fri: 9:00am - 5:00pm Sat - Sun: 10:00am - 3:00pm
I'll do my best to get back to you within 48 hours, but I always try to respond as quickly as possible.
Send me an e-mail at: info@sophiegems.com
I want you to love your pieces as much as I love them. You may return your order within 30 days of receipt.
Yes, my jewelry is made from high-quality materials and is designed to last, and my pieces are 100% waterproof and will never oxidize or lose their color, even with frequent contact with water.
I've simplified the process and ensured its security. My store accepts American Express, Mastercard, Visa, PayPal, Apple Pay, Google Pay, Shop Pay, and Afterpay.
Each piece in this collection is designed in Italy with care and attention to detail. The focus is on timeless style and lasting quality, offering jewelry meant to be worn and appreciated for years to come.
Yes, I'm happy to offer FREE SHIPPING! Once your jewellery is on its way, I'll send you a tracking number so you can follow its journey from my hands to yours.
Free delivery
I still offer free standard delivery to the USA
30-day returns
You can easily return or exchange your order within 30 days, no questions asked (also applies to sale items).
Waterproof and oxidation-resistant
All my jewelry is designed to last and to be worn every day, anywhere.
Guaranteed know-how
Every part is covered by a lifetime craftsmanship warranty. If you're not completely satisfied, I'll personally rectify the situation.